June 14, 2013
A healthy organization, like a healthy human, must take care of many aspects of life in order to achieve a clear, worthy future.
As a leader, ensure that each of these six areas receives care:
1. A Clear and Worthwhile Purpose
An organizational mission...
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June 06, 2013
Those who say cold calling doesn’t work are wrong.
Cold calling may not work as well as it used to, but it still works. Naysayers probably just don’t want to work that hard. Fair enough. But a problem is created when you decide that cold calling doesn’t work...
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May 27, 2013
Visioning is defined by The Business Dictionary as a “Mental process in which images of the desired future (goals, objectives, outcomes) are made intensely real and compelling to act as motivators for the present action.”
A clear vision is critical for the...
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May 17, 2013
Too often, leaders facing the day-to-day demands of their organization don’t look into the future to see what should be. A clear, well-articulated vision is an essential launching pad for leading an organization to new heights.
Build your vision upon reality...
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May 13, 2013
“Don’t just sit there, do something!”
That exhortation rings in my ears whenever I sit quietly, stare out the window, and let my mind flow where it will in order to solve a problem or capture an opportunity. I’m not sure who planted that message. Perhaps it...
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April 12, 2013
Feedback for your business is just like the thermostat in your office. It monitors the temperature and gives the information to the climate control system, that is essential to keep you comfortable. The success of your organization depends on feedback; where...
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April 08, 2013
There are many questions you can ask a prospective customer; but, one of the simplest and most important is, “What do you need?” In a retail environment, business-to-business or business-to-consumer, if we don’t discover what the prospect needs, it’s...
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April 01, 2013
There are two components to listening to needs:
The skills of listening
The importance of understanding people’s needs
Listening
Listening and hearing are not the same thing. Most people are born with the ability to hear; but few of us are truly good...
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March 28, 2013
In 1997 a Korean Airlines jetliner smashed into a hill as it approached the Guam airport. Two hundred and twenty-eight passengers and crew died. Investigators found that this catastrophe could have been avoided if the co-pilot had given proper and timely...
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March 26, 2013
Feedback in its simplest form: you look in the mirror, realize you have mustard on your lip, and wipe it off. An acceptable standard developed from past experience is a clean face; the method of measuring the current status - a mirror; a current picture of...
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